FRED Energy Privacy Policy


This Privacy Policy describes the policies and procedures of FRED Energy Ltd a UK company headquartered in London, UK, on the collection, use and disclosure of your information.

For the sake of brevity, FRED Energy Ltd will be referred to as 'We', 'Us', 'Our' in this document.

"You" refers to you, as a user of our Website or our Service.

By accessing our Website or Services, you accept our Privacy Policy and should you signup for Token Purchase our Terms and Conditions (found at: (https://token-sale.fredenergy.org/signup/terms-and-condition), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

This Privacy Policy does not apply to information our customers may process when using our services.

FRED Energy & The FRED Project are committed to maintaining robust privacy and security protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Services.

COLLECTION OF PERSONAL DATA

"Personal data" refers to any information relating to an identifiable individual or his or her personal identity.

Personal data is collected on our website by FRED Energy Ltd a UK company headquartered in London, UK.

The personally identifiable information that FRED Energy Ltd may collect from you when registering for the Token Sale includes: first and last name, postal address, email and proof if ID such as drivers licence, passport or national ID card for KYC/AML purposes.

Your registrant information will be needed for the following purposes:

  • provision of our services to you;
  • prevention of fraudulent transactions;
  • provision of a sales/technical support service;
  • maintenance of your account with us;
  • dispute resolution cases;
  • enforcement of our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency;
  • collection of aggregate statistics about use of our services;
  • Much of the data collected is aggregated or statistical data about how individuals use our Services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.

    We will NOT send you any unsolicited information, including emails, except as mentioned hereby.

    New subscribers will receive a confirmation email containing a verification link that is required to be confirmed in order to access our Service.

    We may also send system notifications upon need, related to any unauthorised access or service issues concerning your account.

    If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

    We will keep your personally identifiable information private and will NOT share it with any unauthorised third parties.

    When you use our services, we may collect information about your engagement with and utilisation of our services. We use this data to operate the services, maintain and improve the performance and utilisation of the services, develop new features, protect the security and safety of our services and our customers, and provide customer support.

    LEGAL BASIS FOR PROCESSING OF PERSONAL DATA

    We collect personal information from you only when:

  • we need your personal information to perform a contract with you (e.g. to deliver the services you have requested), or, the processing is in our legitimate interests and not overridden by your rights;
  • We have a legitimate interest in operating our services and communicating with you as necessary to provide these services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.
  • Please note that in most cases, if you do not submit the requested information, We will not be able to provide the requested service to you.

    In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need that information to protect your vital interests or those of some other person's.

    If we ask you to provide personal information to comply with the legal requirements of KYC/AML or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

    ACCESS TO YOUR PERSONAL DATA

    You may access and update your personal Information at any time from your Token Sale user account

    SECURITY OF YOUR PERSONAL DATA

    We are committed to protecting the security of customer collected personal information. To do so, we use technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. We use security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, please keep in mind that there are times that the Internet cannot be guaranteed to be 100% secure.

    If we learn of a security system breach, we may attempt to notify you and send you any available protective information to the email address that you have provided to us.

    SHARING YOUR PERSONAL DATA WITH THIRD PARTIES

    We may share the information we collect in various ways, including the following:

    Service Providers

    We may share information with third-party service providers that provide services on our behalf, such as Google Sign in.

    As Required By Law and Similar Disclosures

    We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms and Conditions, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and AML prevention.

    THIRD-PARTY SERVICES

    You may access other third-party services through our services, for example by clicking on links to those third-party services from within our services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

    PRIVACY OF YOUR WALLET DETAILS

    We use third-party blockchain solutions for payment processing. Your cryptocurrency wallet information is used for the purposes of processing Token Sales

    PRIVACY OF YOUR ACCOUNT

    We consider your registration data and the content of all your messages private and confidential. The header of the messages that you send will contain your name (e-mail address) and Internet Protocol (IP) address. We will not intentionally monitor or disclose any of your e-mail content or registration data unless we are required to do so:

  • to enforce these Terms and Conditions,
  • by law,
  • to defend ourselves in any legal action,
  • to protect our property.
  • Your password is essential for protecting your privacy, we encourage you to NOT share it with anyone and change it frequently. Additionally, you agree to respect the privacy and confidentiality of others.

    AGE RESTRICTIONS

    Our Token Sale and services are only available to people who are 18+. Our services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If we learn that we have collected the personal information of a child under the age of 18, we will take steps to delete that information as soon as possible.

    COOKIES

    We use different cookies on our website to make it as useful to you as possible. Cookies are small text files that we put on your computer or mobile device to tell us what you want to use on our site but they do not tell us who you are.

    The cookies that we use on our site:

  • Essential cookies
  • We use a cookie to remember your login for you and what you've put in the shop cart. Also, we set a cookie to help you choose a preferred font size for using the site. These cookies we consider essential for the operation of our website.

  • External web services
  • We also use an external sign on service provided by Google to ease the registration process should you want to.

  • Analytics
  • We use Google Analytics and Facebook cookies to monitor visitor activity on our website. No personally identifying data is included in this type of reporting. We do not share information about this analysis with any third parties.

    Visitors can opt out of Google's advertising tracking cookie or install a browser plugin to opt out of all Google Analytics tracking software.

    We assume you are happy with this usage of cookies on this website. If you are not happy, then you should either not use this site, or delete the cookies or browse the site using your browser's anonymous usage setting (named "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.

    We do not alter our practices when we receive a "Do Not Track" signal from a visitor's browser.

    YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)

    If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

    Managing Your Information

    You may access and update some of your information through the "Profile" section in the User Dashboard.

    Rectification of Inaccurate or Incomplete Information

    You have the right to ask us to correct any inaccurate or incomplete personal information concerning you if you cannot update it yourself from within your account.

    Data Access and Portability

    In some jurisdictions, the applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format.

    Opt-out of marketing communications

    You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you.

    Data Retention and Erasure

    We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the contracted services to you, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information:

  • We may retain some of your personal information so as to detect and prevent fraud and enhance safety. For example, if we suspend an account for security reasons, we may retain certain information from that account to prevent that customer from opening a new account in the future.
  • We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal (KYC/AML) reporting and auditing purposes.
  • We maintain our Service to protect it from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.
  • In cases where fraudulent or otherwise illegal activity has been deemed to have occurred as determined by law enforcement or management, the information may remain in our database indefinitely in order to help facilitate the prevention of repeated abuse in the future from the offending party.
  • Withdrawing Consent and Restriction of Processing

    If you have provided your consent to the processing of your personal information, you may withdraw it at any time by sending us a communication specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing and pending the verification whether our legitimate grounds override your own.

    Objection to Processing

    In some jurisdictions, applicable law may entitle you to require us not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.

    By default, customers do receive project updates, such as the newsletters, invoices and service email notifications. Customers cannot opt out of possibly receiving important system notifications, since the latter are deemed necessary for the performance of our contractual obligations to you.

    Lodging Complaints

    If you want to make a complaint about the way we are processing your data, you can contact us using the contact details below.

    You have the right to complain to a data protection authority about our collection and use of your personal information. We would like to resolve any such dispute and ask you contact us first. For more information, please contact your local data protection authority.

    We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

    INTERNATIONAL TRANSFERS OF INFORMATION WE COLLECT

    We collect information globally and primarily store that information in the United Kingdom. If we transfer, process and store your information outside of your country of residence. Whenever we transfer your information, we take steps to protect it.

    If we share information about you, we make use of standard contractual data protection clauses, which have been approved by the European Commission.

    COMPLIANCE WITH LAWS AND LAW ENFORCEMENT

    We will cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about Users of our Service upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.

    CHANGES TO PRIVACY POLICY

    Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, You should periodically check the Website and this Privacy Policy for updates.

    CONTACT US

    If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please use our Contact Us form found here http://token-sale.fredenergy.org/#contact